Do you often wonder why your church is doing things certain ways, or why they are doing certain things at all? Do you want to tell someone what you think but don't know who to talk to? Have you made comments to your Pastor on Sunday mornings, but they never seem to act on your suggestions? You are left wondering; "Where do I go? Who do I talk to?" From the viewpoint of church staff, the problem is equally frustrating... we often find ourselves asking the question; "This has been announced for weeks - is anyone paying attention?"
Churches have processes in place; comment cards, Sunday morning announcements, bulletins, even websites full of information and a "contact us" page. So why is communication such a problem? Because, for various reasons, few of us are really listening to what the other is saying. We need to understand that "because you said it" doesn't mean it was heard.
From sochurch.com:
A strong church ensures a strong 2-way communication link between the staff and congregation.